SHIPPING

At Super-neo, we understand the excitement of receiving your order promptly and in perfect condition. Our shipping process is designed to provide you with a seamless experience from checkout to delivery.

We partner with reputable carriers to ensure the safe and timely delivery of your Super-neo goodies. Rest assured, your package is in good hands from our warehouse to your home.

To prevent delays, please ensure your shipping address is accurate and complete. Super-neo cannot be responsible for orders shipped to incorrect or incomplete addresses.

Due to high demand, orders may take 2-4 weeks to arrive. Please email us at: info@super-neo.com for any questions.

Notice: Average delivery time is 11 days.

Questions

Can I track my order?

Absolutely! Once your order is shipped, we’ll email you a tracking number so you can follow its journey.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery times will be shown at checkout based on your location.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay

How do I contact customer support?

You can reach us via email at info@super-neo.com